Dish Network 3.1 Instrukcja Użytkownika Pobierz pdf

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DNSTraining  Version3.1.2

ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page27‐1

Connectivity

Overview

Settinguptoday’ssatelliteTVcomponentsgoesbeyondhookingupafewcoaxcables.

NewtechnologiesincludeDISHCinema,Sling,andGoogleTV,whileoldtechnologies

includePay‐Per‐ViewandCallerID.Allofthesetechnologiesrequireconnectingto

Internetorlandlinephonetocreatearicherexperienceforthecustomer.

Thismodulecoversconnectingthereceivertothecustomer’sInternetorlandlinephone

andthevalueassociatedwiththoseconnectionstoDISHNetworkandourcustomers.

ModuleTime

4.5Hours

Objectives

Bytheendofthistraining,youwillbeableto:

 Listbenefitsofhavingreceiversconnected

 StatetheDNSconnectivitygoal

 Describebasichomenetworks

 ExplainconnectivityoptionsforViPandnon‐ViPreceivers

 Determinethebestconnectivityoptionforthecustomer’sequipment

 Successfullyconnectallreceivertypes

1 2 3 4 5 6 ... 27 28

Podsumowanie treści

Strona 1 - Connectivity

DNSTraining  Version3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page27‐1ConnectivityOverviewSettinguptoday’ssatellite

Strona 2

ConnectivityVersion3.1.2 DNSTrainingPage27‐10 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.HomePlugTestingwithReceiver ME

Strona 3 - WhyConnect

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐11EthernetCable Directconnectionto

Strona 4 - What’sBeingConnected

ConnectivityVersion3.1.2 DNSTrainingPage27‐12 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.DISHNetworkBroadbandConnectivityAcc

Strona 5

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐13ConnectionsChartInstructionsAsthef

Strona 6 - TheBroadbandConnection

ConnectivityVersion3.1.2 DNSTrainingPage27‐14 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.DISHNetworkRouterArouterisavailab

Strona 7

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐15InstalltheRouterOnceyouhavecomple

Strona 8

ConnectivityVersion3.1.2 DNSTrainingPage27‐16 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.ConfigureRoutertoComputer Custome

Strona 9

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐17AdditionalNotes:WhentheDISHinstal

Strona 10

ConnectivityVersion3.1.2 DNSTrainingPage27‐18 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.DishCOMMConnectionsDishCOMMDiscussio

Strona 11

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐19PhonexEasyJack2VideoConnectionFil

Strona 12

ConnectivityVersion3.1.2 DNSTrainingPage27‐2 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.AgendaIntroductionWhyConnect Benef

Strona 13

ConnectivityVersion3.1.2 DNSTrainingPage27‐20 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.Withoutcompletingthisimportantstep,

Strona 14

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐21IfSTBHLiveConfirmationorSendStatu

Strona 15

ConnectivityVersion3.1.2 DNSTrainingPage27‐22 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.Hands‐onwithConnectivityScenariosCo

Strona 16

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐23Scenario1YourcustomerhasaDISHPl

Strona 17 - LandlinePhoneConnection

ConnectivityVersion3.1.2 DNSTrainingPage27‐24 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.Scenario2YourcustomerhasaViP722

Strona 18

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐25Scenario3YourcustomerhasaViP722

Strona 19 - VerifyReceiverConnection

ConnectivityVersion3.1.2 DNSTrainingPage27‐26 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.Scenario4YourcustomerhasaViP722

Strona 20

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐27TroubleshootingConnectivityTroublesh

Strona 21 - PuttingitAllTogether

ConnectivityVersion3.1.2 DNSTrainingPage27‐28 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.ClosingCanyouanswerthefollowingqu

Strona 22

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐3PuttingitAllTogether Connectivity

Strona 23

ConnectivityVersion3.1.2 DNSTrainingPage27‐4 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.DISHNetworkBenefits Fewercallsto

Strona 24

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐5BroadbandInternetConnection Connect

Strona 25

ConnectivityVersion3.1.2 DNSTrainingPage27‐6 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.Non‐ViPReceivers Onlyconnecttoal

Strona 26

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐71. DoyouhaveInternetaccess? Dial

Strona 27 - EscalationProcess

ConnectivityVersion3.1.2 DNSTrainingPage27‐8 5/12/2011 ConfidentialPropertyofDISHNetworkL.L.C.Gateway Isacombinationofamodema

Strona 28 - Closing

ConnectivityDNSTrainingVersion3.1.2ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐9HomePlugTesterViPreceiversandtheSl